FAQ
Q
How much will shipping cost?
A
If the purchase amount is ￥22,000- (tax included) or more, we will deliver with free shipping nationwide.
The shipping fee will be charged based on the total amount. If the total purchase amount is less than ￥22,000- (tax included) with the use of a coupon, shipping charges will be incurred.
*Shipping fees will be charged by region for purchases under ¥20,000- (tax excluded).
Hokkaido 1,540 yen
Honshu: 1,100 yen
Shikoku/Kyushu 1,540 yen
Okinawa: 2,200 yen
Q
How long will it take to ship?
A
We usually ship within 3 business days.
Products sold in the ONLINE STORE include not only store inventory but also warehouse inventory.
Warehouse stock items may take up to 5 business days to ship. Orders for multiple items may also be shipped the following day or later.
*Depending on inventory status, delivery may be delayed. Please understand this in advance.
Q
Can you ship overseas?
A
I'm afraid, we do not ship overseas.
Q
Can I change my payment method?
A
Once an order has been purchased, it is not possible to change the contents of the order. Please understand this in advance.